CALL CENTER JOBS

Team Leader-Mortgage-Data Analysis/Backend process

Team Leader-HR /Pay rollProcess-Operations

Manager Operations -Mortgage-Data Analysis/Backend process

Manager Operations -HR /Pay rollProcess-Operations

Transition Lead (BL)

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Team Leader-Mortgage-Data Analysis/Backend process

Working as a Team Leader for Back Office/Data Process-Mortgage
Required knowledge of Mortgage
Exp. In Team handling required
Good written & verbal Communication skills
Exp in Process transition will be pref.
Must exhibit high attention to detail
Should be open to work in 24/7 work Environment

Joining : ASAP

Salary: plz do not quote any Salary to the candidate-Negotiable
Exp. Reqd.: 3 years-6 Years

Team Leader-HR /Pay rollProcess-Operations

Working as a Team Leader for HR/Pay Roll Process in an International BPO
Required knowledge of HRIS/Pay Roll, SpreadSheets, Crystal reports,SQL reports. Reports
Exp. In Team handling required
Strong analytical skills
Good written & verbal Communication skills
Exp in Process transition will be pref.
Must exhibit high attention to detail
Should be open to work in 24/7 work Environment

Joining : ASAP

Salary: plz do not quote any Salary to the candidate-Negotiable
Exp. Reqd.: 3 years-6 Years
Valid Visa is pref.

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Manager Operations -Mortgage-Data Analysis/Backend process

Working as a Assistant Manager / Manager operations for Back Office/Data Process-Mortgage
Required knowledge of Mortgage
Exp. In Team handling required
Good written & verbal Communication skills
Exp in Process transition will be pref.
Must exhibit high attention to detail
Should be open to work in 24/7 work Environment

Joining : ASAP

Salary: plz do not quote any Salary to the candidate-Negotiable
Exp. Reqd.: 6 years-10 Years

Manager Operations -HR /Pay rollProcess-Operations

Working as a Assistant Manager / Manager operations for HR/Pay Roll Process in an International BPO
Required knowledge of HRIS/Pay Roll, SpreadSheets, Crystal reports,SQL reports. Reports
Exp. In Team handling required
Strong analytical skills
Good written & verbal Communication skills
Exp in Process transition is MUST
Must exhibit high attention to detail
Should be open to work in 24/7 work Environment

Joining : ASAP

Salary: plz do not quote any Salary to the candidate-Negotiable
Exp. Reqd.: 6years-10 Years
Valid Visa is pref.

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Transition Lead (BL)

Experience: 6-10 years

Duties and Responsibilities
Primary responsibility is to lead transition, right fromTeam formation in the specific engagement
Detailed planning and milestone identification  for Knowledge transfer from onshore SMEs
Assessment of Current SLAs / SOPs and prepare minimal service disruption strategies
Detailed planning of Transition Costing and execution to ensure savings, based on High Level Transition costs prepared during Solution Planning Phase
Demonstrate metrics adherence during Transition phase
Handhold with the Delivery Unit Lead during Transition Phase
Ensure successful Transition Completion by adhering to Service Delivery Readiness metrics
Ensure smooth hand over of accounts to Service Delivery team on Transition Completion

Other responsibilities include :

Participation in Steering Committee Meetings
Client / Client Team  VOC gathering
Progress tracking , Reporting and communication management
People career progression and job enrichment plans for the team
Provide inputs to Solution Planning team on Transition and detailed planning

Skills and Knowledge Requirements

Prior experience in managing Service Transition in BPO
Deep understanding of SLAs
Should have experience and familiarity around managing large scale transitions across geographies
Softer aspects of managing availability and effectiveness of Knowledge Xfer from SMEs
People management and client handling skills
Prior experience with managing cost budgets and savings planning

Job Requirement

Travel is an integral part of this role , duration and frequency to vary for every account. 
He / She should be a dynamic person who can question Status Quo, look for opportunities to constantly enhance the model and play a vital role in defining and delivering around key metrics

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Team Lead –Technical support (SOFTWARE) for ONSITE TRANSITION

Bachelors degree and ability to do all tasks done by the team members (see below).  Additionally, the Lead is expected to spend up to 50% of his/her time training and migrating processes, coaching the team members, keeping projects on track, and reporting results to client.  Serve as point of accountability to Brad Bechtel at USERS

Onsite for up to 3 months in early stages to learn and document processes. 

RESPONSIBILITIES:  

Defines and/or resolves customer problems with designated product line(s).
Usually the first point of contact through telephone support.
Simulates or recreates customer problems to resolve user operating difficulties.
Discusses problems or inquiries with other department personnel and offers technical assistance and ensures proper handling and follow-up.
Communicates customer suggestions for enhancements and ensures proper handling and follow-up.
Documents problems and corrective procedures in call log system.
Continually develop Answerbook material for troubleshooting client issues.
Works with development, quality assurance, and software delivery personnel to determine problem solutions.
Manage assigned open software delivery requests to completion ensuring that requests are implemented in a timely manner.
Develop basic understanding of global structure, learn basic M/Cache’ commands, including running routines, line editor.
Participate in extended support shifts.
Attends on-going training to achieve level of technical skill needed to solve more complex problems.
Performs other duties as required.

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Business Analyst

POSITION PURPOSE:     
To interpret functional specifications and ensure that final products perform as intended.

RESPONSIBILITIES:  
Preparation of functional specifications.
Client liaison.
Work with client to determine product needs.
Other duties as assigned.

Functional Area Skills/Knowledge:

Ability to solve problems based on researching and analyzing information before recommending/selecting the appropriate solution.
Specific responsibilities and objectives are assigned with some latitude for setting priorities and decision-making, within established policies and procedures.
Ability to make innovations that will result in changes to existing policies, work procedures, equipment design, services, or products.
Ability to read, understand and interpret complex business or technical subjects; must be able to discuss or explain this data with others, either internal or external to ##
Originations experience as either a credit analyst or as a funder preferred.
Knowledge of auto leasing, consumer finance and operations preferred.
Prior experience in a dealership or as a lender account manager is a plus.
Previous experience as a trainer especially in system conversions is preferred.
Working knowledge of Microsoft Office Products a plus.
Strong written, oral, and presentation skills.
Ability to work independently and meet deadlines.
Knowledge of mainframe tools, such as TSO and FileAid a plus.
UAT experience preferred.
Prior banking operations experience a plus.
Financial accounting/reconciliation experience.
Superior analytical skills required.
Exceptionally strong product knowledge preferred.
Superior organizational and time management skills.
Credit management experience preferred.
Direct lending experience a plus.

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Credit Analyst

Job Description:

We are seeking a consumer credit expert in Credit Operations, Funding or Risk Management to work in our software product development area as a Business Analyst / Subject Matter Expert!

POSITION PURPOSE:
To interpret functional specifications and ensure that final products perform as intended.

RESPONSIBILITIES:

Preparation of functional specifications.
Client liaison.
Work with client to determine product needs.
Other duties as assigned.

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Functional Area Skills/Knowledge:

Ability to solve problems based on researching and analyzing information before recommending/selecting the appropriate solution.
Specific responsibilities and objectives are assigned with some latitude for setting priorities and decision-making, within established policies and procedures.
Ability to make innovations that will result in changes to existing policies, work procedures, equipment design, services, or products.
Ability to read, understand and interpret complex business or technical subjects; must be able to discuss or explain this data with others, either internal or external to ##.
Originations experience as either a credit analyst or as a funder preferred.
Knowledge of auto leasing, consumer finance and operations preferred.
Prior experience in a dealership or as a lender account manager is a plus.
Previous experience as a trainer especially in system conversions is preferred.
Working knowledge of Microsoft Office Products a plus.
Strong written, oral, and presentation skills.
Ability to work independently and meet deadlines.
Knowledge of mainframe tools, such as TSO and FileAid a plus.
UAT experience preferred.
Prior banking operations experience a plus.
Financial accounting/reconciliation experience.
Superior analytical skills required.
Exceptionally strong product knowledge preferred.
Superior organizational and time management skills.
Credit management experience preferred.
Direct lending experience a plus.

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Manager Operations - OUTBOUND - US

M.B.A with 6-10 yrs of experience with 3 years in the Call Center industry( MANDATORY). Excellent client relationship skills,ability to strategize and direct growth. Proven leadership skills & past experience of managing a team of at least 200 people.Excellent team handling skills.

Job Description:

To ensure efficiency and effectiveness of all operations across the entire organization by directing all concerned functional heads.
Establishing, formulating, defining and developing planned strategies to achieve operational growth as per organizational directives, in order to maximize profitability and customer satisfaction.
The position demands managing an independent OUTBOUND process with a Team Size of approx 200 employees.
Leverage key support services like training & technology in maintaining consistently high performance level on client processes
Actively support marketing & client relationship team in sourcing new business from clients
Overall responsibility of customer satisfaction
Work closely with HR to ensure high employee satisfaction levels
Identifying and migration of functions that could be outsourced at different stages of the project.

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Service Delivery Leader – Technical Support

8 to 12 years experience in a call center operations, must have worked in reputed international call center preferably from Technical support process.
The person must be thorough in :Job scheduling, Department management, Staffing.
Must be very proficient in call center operation.
Candidate with Management degree would be an added advantage.
Salary-Negotiable
Reporting to–Vice President India Operation

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Operation Manager – TRAVEL / TICKETING

4 to 5 years experience in a call center operations.
Must have worked in reputed international call center preferably from TRAVEL / TICKETING process.
The person must be thorough in:.Job scheduling, Department management, Staffing.
Must be very proficient in call center operation.
Candidate with Management degree would be an added advantage.
Salary-Negotiable
Reporting to–Vice President India Operation
Age-Should not be beyond 30 years

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Critical Skills Required

ISO 9001:2000, COPC, Six Sigma
Applied Statistical Knowledge
Green Belt/Six sigma
Sound knowledge in BPO, Process Transition & Service Delivery Quality Assurance aspects
Strong leadership skills & international experience in process transition, re-engineering and process improvement projects.
Experience in conducting training/workshops in Six Sigma/Re-engineering/Quality Management System etc.,

Responsibilities

To co-ordinate with  Client Team in understanding, mapping, designing and implementing the Quality Assurance requirements during Transition
To analyze the process performance data to identify the issues, root-causes, corrective/preventive actions & opportunities for improving the process.
To mentor, train and guide the process team in identifying and implementing the Six Sigma projects.
To spear-head special assignments in process improvement, re-engineering the processes on-shore/off-shore before & after transition
To conduct Six Sigma, Quality Management System, Re-engineering/Change Management workshops.
To Supervise, Train, Guide and Appraise the Quality Team Members.

Additional Requirement
Valid Passport.

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Team Manager  Quality

Critical Skills Required

ISO 9001:2000, COPC, Six Sigma
Applied Statistical Knowledge
Green Belt/Internal Quality Auditor
Process Definition, Documentation, Implementation and Maintenance
Data Collection, Analysis and Reporting

Responsibilities    

To develop, implement and maintain the QMS and ISMS (Information Security Management System) processes in line with the requirements of ISO 9001, BS7799 and other quality models.
To plan, schedule and monitor the internal audits in line with the QMS & ISMS requirements.
To collect and analyze the data of various performance metrics of each function on weekly/monthly basis and guide the teams to initiate corrective actions if the target is not met.
To conduct the end to end process audits and report the process compliance score
To assist and monitor corrective and preventive actions as result of end to end process audit.
To identify the process improvement opportunities, initiate and mentor Six Sigma GB projects
To conduct QMS/ISMS/Six Sigma awareness training programs
To liaison with external agencies to organize the external audits and training programs etc.

Additional Requirement  
Valid Passport.

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Manager / AVP operations – Collections

Desired Profile:

M.B.A with 10-15 yrs( for AVP). 7 - 10yrs ( for Sr. Manager)& 4-7yrs (for Manager) of experience with 3 years in the Call Center industry.Excellent client relationship skills and ability to strategize and direct growth. Proven leadership skills & past experience of managing a big team. SHOULD HAVE EXP. IN COLLECTIONS with International Call Center.

Job Profile:

To ensure efficiency and effectiveness of all operations across the entire organization by directing all concerned functional heads.
Establishing, formulating, defining and developing planned strategies to achieve operational growth as per organizational directives, in order to
maximize profitability and customer satisfaction.
Leverage key support services like training & technology in maintaining consistently high performance level on client processes
Actively support marketing & client relationship team in sourcing new business from clients
Overall responsibility of customer satisfaction
Work closely with HR to ensure high employee satisfaction levels
Identifying and migration of functions that could be outsourced at different stages of the project.
AVP should be heading a team of 600 people

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HR and Administration

Responsibilities and Duties

Shall be responsible for complete gamut of administrative functions including Facilities Management, Logistics, ensuring compliance with Health, Safety and Security standards, Vendor Development, Catering Management etc.

Shall also be responsible for achieving seamless administration co-ordination, increasing efficiency, productivity and maximum expense control, developing and implementing policies, procedures and written manuals for administrative operation, leading organizational initiatives in areas of administration, contribute towards formulation of corporate strategies/plans.

Commitment to quality , delivery terms and cost budgets aiming at ISO 9001-2000 certification.

Relationships
Report to CEO

SPECIFIC RESPONSIBILITIES
SKILL EXPERIENCE QUALIFICATIONS & BEHAVIOURAL COMPETENCIES

Essential

Should be an MBA (or equivalent) with 15 years+ of total exp. in Administration Management(out of which about two years of exp. in Admin. Management).

Should have service orientation and proven record of tackling routine administrative issues for large numbers of employees in BPO/Call Centre organization environment.

Ability to think innovatively and strategically and translate strategy into action plans.

Strong analytical skills with an ability to solve problems with a win-win negotiation approach.

General understanding of the systems and processes in an International Call Center.

Ability to understand business of the company and connect quality issues with it.


Desireable

Emotional intelligence.

Decision Making.

Managing performance.

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Finance and Accounts

Sr. Manager Finance and Accounts

Responsilbilities and Duties:

The incumbent would be responsible Financial planning, budgeting, pricing, commercial activities, MIS, Funds / Cash management, Treasury.
Creating a Financial vision, road map to achieve the same.
The role would involve interaction with the various programs in the organization, audit and validate the systems being followed, bring in improvisations, set standards, set review mechanisms, work on recurring issues to analyze root cause and take them to closure.
Provide leadership to the Finance team. Responsible for Team growth. Tasks include the development and support for the Team to ensure the efficient and effective operation of the Team.
Would be responsible for Mergers & Acquisition

Essential

CA with 10+ years experience
Experience in IPO listings is must.
Should have excellent communication skills and stable background with organizations.
CA ONLY
Visible Energy
Knowledge of the US and Indian GAAP is desirable
Ability to think innovatively and strategically and translate strategy into action plans.
Ability to understand business of the company and connect Financial issues with it.
Work closely with Business Unit Head to provide business support.
The incumbent should be seeking challenges by himself and the working environment will be one providing full entrepreneurship to the Individual.
Confident in presenting the Company strategies to Chairman, dealing with Banking Institutions, be part of Senior Indian Leadership Team.
Out of the box thinking will be desired.

AVP - Financial Accounting
Experience: 8 Plus Years

Qualification: CA / ICWA

Experience Profile

The Candidate should currently be holding a senior level position in Finance & Accounts in a large Indian or Multinational Organisation, preferably in the manufacturing sector with diversified business interests and multi-locational / overseas units. He should have exposure and expertise in Financial Accounting, Consolidation of Accounts, Management Accounting, Knowledge of US GAAP, Audit, Taxation, Risk Management, IT management, Accounting Control systems etc.

AM Payroll International Call Center

Exp in payroll management for 4 to 5 years.
MS-OFFICE-Word, PowerPoint, Excel
Having knowledge of MIS Reporting and BR Reports
Should open to work in shifts

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AGM / GM - Finance and Accounts - Gurgaon

Department: Finance and Accounts

Responsibilities and Duties:

The incumbent would be responsible Financial planning, budgeting, pricing, commercial activities.

Creating a Financial vision, road map to achieve the same.

The role would involve interaction with the various programs in the organization, audit and validate the systems being followed, bring in improvisations, set standards, set review mechanisms, work on recurring issues to analyze root cause and take them to closure.

Provide leadership to the Finance team. Responsible for Team growth. Tasks include the development and support for the Team to ensure the efficient and effective operation of the Team.

Essential

CA with 10+ years experience
Should be working as Sr Manager / AGM in Finance n Accounts Deptt.
Should have excellent communication skills and stable background with organizations.
CA ONLY
Visible Energy
Knowledge of the US and Indian GAAP is desirable
Ability to think innovatively and strategically and translate strategy into action plans.
Ability to understand business of the company and connect Financial issues with it.
Work closely with Business Unit Head to provide business support.

Asst Dy Manager - Accounts

Job Description

CA preferably CS with 4 - 5 yrs of exp in payroll, employee taxation, legal and secretarial compliances. Candidates from IT/ITES industry are most preferred for the above job.

Desired Profile (reposibility)

Payroll processing and handling of PF, ESIC, PT etc.
Employee taxation handling
Mediclaim insurance handling.
Reimbursement of expenses, handling the finance related queries and interacting with employees for query handling.
Able to give finance inductions.
Ensuring statutory compliances viz. the Companies Act, Income Tax Act, FEMA, Service tax, Excise, Customs, Sales tax laws, STPI and labour laws.
Should have working knowledge of U.S. GAAP and SOX requirements.

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Desired Profile
The ideal candidate should be :
Be a Chartered Accountant / MBA (Finance) from a reputed institute with company secretary degree.
With excellent communications & have a proven track record in statutory compliances, liaising/negotiating with tax authorities.

Dy Manager - Fianance

Location: Corporate Office - Gurgaon

Experience: 2 Years

Qualification: CA

Age: 22 - 25 yrs.

Reporting to Manager : finance

JOB PROFILE
Consolidation of Monthly/Annual accounts
Analysis of Trail Balance
Inter-action with Statutory Auditors
Strong in follow-up and co-ordination
knowledge of Indian Accounting Std
Knowledge of USGAAP (Desirable)
Coordination with Internal Auditors,tracking and follow-up for open issues
Ability to coordinate with team located at various places
Skills Good in Communication
Expert in MSOffice
Process oriented and strong analytical skill
Hands on working on SAP


Designation Dy Manager - Fianance

Location: Central Accounting Team, Faridabad

Experience: 2 - 3.5 Years

Qualification: CA/ICWA

Age: 22 - 26 yrs.

Reporting to Manager - Fianance

JOB PROFILE
MIS, Expense Budgeting and variances analysis
Analysis of Trail Balance
Interaction with Auditors
Strong in follow-up and co-ordination
Ability to coordinate with team located at various places
Process streamlining and restructuring mindset.
Skills Good in Communication
Expert in MSOffice
Process oriented and strong analytical skill
Hands on working on SAP
Experience in setting up/working in shared service organization


MANAGER ACCOUNTS - CORPORATE

Location: Noida.

Job Profile: The Incumbent would be responsible for consolidation of accounts at corporate office, coordination with all accounting center and finalization of consolidated accounts on monthly, quarterly and annually. Compliance of the accounting standards, liaison with consultants and auditors,coordination with Internal Income tax department for compilation of details, compilation of financial data for board meetings etc.He should be dynamic,result oriented, IT and ERP proficient and possesses good communication, analytical and leadership skills.

Qualification: CA

Experience: 4-6 of the relevant experience

MANAGER MIS - CORPORATE

Location: Noida.

Job Profile: The Incumbent would be responsible for consolidation and analysis of MIS, revenue budget, capital budget, other management accounting work, analysis of business acquisitions. He will prepare and monitor budgets, prepares MIS, working capital management and ensure statutory compliances at the unit. He should be good team player, IT proficient and possesses good communication and analytical skills.

Qualification: CA /ICWA

Experience: 4-6 of the relevant experience

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Sales and Marketing

MANAGER - CORPORATE COMMUNICATION

JOB PROFILE

Managing a team of Events & Business Development Executives Designing Internal and External Communication strategies for the company.

Formulation & implementation of Client specific strategies.

Brand Management, New product launches, liasioning with PR and AD agencies.

Manage & develop press relationships.

Public relations with Hotels, Recreational facilities, Corporate and Institutions etc.

Business Development and strategic targeting of new clients

Event Management / Execution

Marketing and interaction with different agencies / suppliers for Events

Project Management - Budgeting and Execution

Event Coordination and Artist Management.

Interface for the Company with print & electronic media.

Capable of conceiving and implementing an integrated marketing communication and PR strategy.

Capability to develop the Co.brand.

Sales Marketing - Lead Generation - Manager

Job Description:

Provide opportunities in Healthcare/Legal/ Education/ Other Sunrise domains, for high end KPO services for customers based out of primarily US, Europe , Australia, and Japanese markets.

Job Qualifications:

Bachelors degree preferred. Minimum high school degree required.
18 months plus years of lead generation/telemarketing experience with in a high-tech company
Experience qualifying C-level, VP, and Director-level contacts within Fortune 1000 companies
Exceptional Presentation skills and pitch making skills
Proficient in Microsoft Word, Excel, Outlook and CRM Database experience
Experience generating new business in the healthcare / legal / new sunrise domains a plus

 Job Responsibilities:

Serve as an integral part of the KPO sales & marketing team. The Lead Generation Analyst responsibilities will include:

Inbound and outbound lead generation to fortune 1000 companies, qualifying potential customers, increasing awareness of Companys product and   services, maintaining information in CRM database, and handling incoming inquires.

The Lead Generation Specialist (LGS) calls companies across India  US, Europe and Australia and talks to professionals about their business needs and initiatives. They identify who the most appropriate decision maker is in the company (usually a director, VP or even C-Level) by speaking with      multiple company representatives. They then initiate a conversation with the decision maker to introduce our client's products & services, educate      the decision maker on what value our client has to offer, asks many questions of the decision maker and their business and then decides if the  company would be a good fit for our client's to sell to.

Post identification, of a sales-ready lead, it gets passed along to KPO sales guy to start a dialogue and convert the opportunity into a Sale.

Filling out a Lead Template

Following up with Customer / Contact

Following up with the KPO sales guy and help him mature the lead / opportunity.

Deliver at least 60 calls a day , with at least 3 hours of talk time. Will be redefined if necessary.

Product research of the solution that can be offered.

Marketing Planning Manager

MBA from premier Institute with 6-8 years overall experience & minimum of 3 years in Marketing, Planning and Brand management

Responsible for marketing, planning and market research, advertising, brand management, sales management and public relations

Evolve strategies to build company brand in salience & influence the growth of company services

Plan and implement marketing, planning and brand strategy plans

Plan and execute strategic planning, direct marketing, promotions, research, and communications

Plan and execute market research and marketing strategy to promote company and its portfolio of services

Plan & achieve growth in value & volume across the service portfolio

Identify opportunities to maximize sales

Company Profile:

Experience: 5 - 10 Years

Location: Delhi

Compensation: Best in the Industry

Education: UG - Any Graduate - Any Specialization

PG/MBA/PGDM: Any Specialization, Marketing

Industry Type: FMCG/Foods/Beverage

Functional Area: Sales / BD

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Job Description:

Sales & Collection target achievement.
Max product reach at A+ counter, modern trade etc.
Ensuring optimum visibility in potential outlets.
New store opening & conducting promotional activities.
Dev. rapport with key customers.
MIS Mgmt.

Desired Candidate Profile:  

Person with Retail, key account sales, Modern Trade working exp.
Team Leader
FMCG trade only, preferably from TEA industry.
Should have a min 5 years experience of Delhi & NCR market.

Brand Manager - Pharmaceutical Industry

Experience: 4 - 6 Years

Location: Lucknow

Compensation: Best in the Industry

Education: UG - Any Graduate - Any Specialization

PG/MBA/PGDM: Any Specialization

Job Description:

Excellent Brand mgt, Dev. & Marketing skills.
Ability to manage different channels in marketing system.
Innovative,Analytical skills & ability to forsee business opportunities.
Exp in BRAND/PRODUCT Dev. in reputed/leading Pharmaceutical co. is a must.

Must have Hardcore Experience & Knowledge in Brand/Product Management/Development in leading PHARMACEUTICAL Company.
Market Research and Analysis.
Media Planning preferable.
Preferably MBA.

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Brand Manager -TEA Industry

Experience: 4 - 5 Years

Location: Lucknow

Compensation: Best in the Industry

Education: UG - Any Graduate - Any Specialization

PG/MBA/PGDM: Any Specialization, Marketing

Industry Type: FMCG/Foods/Beverage

Functional Area:Marketing / Advertising / MR / PR

Job Description:

Excellent Marketing skills.
Ability to manage different channels in marketing system.
Innovative,Analytical skills & ability to forsee business opportunities.
Exp. in BRAND/PRODUCT Development in reputed/leading Tea company is a must.

Must have Hardcore Experience & Knowledge in Brand/Product Management/Development in leading TEA Company. Market Research and Analysis. Media Planning preferable.

 Asst. Manager -BD

4-5 years in the BPO industry
2-3 years experience of international marketing (mainly US & UK)
Have developed & nurtured client relationships
Have opened and lead teams in opening new avenues in different Business Verticals
Experienced in making RFP/RFQ-I, Presentations and Client visits
Excellent written & spoken Communication skills in English
MBA’s preferred from at least a B+ institute.

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Packaging, Purchase and Supply Chain

Dy. Manager PPC

Job Description: Shall be responsible for

Daily shift wise production planning

Liasioning with PMD for requirement of tobacco & HO (Operations and Marketing.)

Making Transfer notes entry, Calculation of NTM wastages on daily /weekly/monthly basis for trend analysis.

Stock taking as and when required and sending stock sheet to accounts and purchase .

Trend analysis of m/c efficiencies of CMD and CPD on daily/weekly/monthly basis.

Collecting data’s and preparation of reports.

Liasoning with Materials deptt on daily basis for NTM requirements and rejected NTM

Preparation of prod. Plans.

Slides month code change over planning and information to all shifts.

New Material trials.

Planning of brand changeovers as per prod. Planning.

Liasioning with Dispatch in charge for Weekly dispatches.

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Desired Profile:   

B.E. Mechanical with 4-8 years of experience or Diploma Mechanical with 8 to 12 years of experience. Should have exposure of ISO working and development tools like Kaizen, Quality circle etc. The person should have knowledge of computers especially M S Office (word/ excel/ power point).

Dy. Manager Production

Job Description: 

Shall be responsible for managing shift operations, man management, quality, efficiency, wastage control and productivity. Ensure production as per plan and achieving machine targets.
Hands on experience in Maintenance would be an added advantage.

Desired Profile: 
Diploma Mechanical with 8 - 12 years of experience. Should have exposure of ISO working and development tools like Kaizen, Quality circle etc. The person should have knowledge of computers especially M S Office (word/ excel/ power point).

 
Executive - Supply Chain

High Calibre in MS  office specially Excell, powerpoint, Graphs

Excellent command  over English - both verbal and written

Good Analytical  Skill

Understanding of  Supply chain Management

High process  orientation

Ability to handle  system and procedure

Min qualification - MBA  ( 0 to 1 year experience)

Manager - Purchase

Experience:4 - 9 Years

Location: Lucknow

Compensation: Best in the Industry

Education:UG - B.Com - Commerce; Diploma - Any Specialization

PG - MBA/PGDM - Any Specialization, International Business, Marketing

Industry Type: Agriculture/Dairy

Functional Area: Purchase / Logistics / Supply Chain

Job Description

Locate, Negotiate, Make contracts with new/old vendors for purchase of material.
Define terms & conditions of Payment terms as per company's policy for raw material, packaging material and other general purchase, maintenance related purchase.

Desired Candidate Profile

Candidate should have experience of alteast 5 yrs in Purchase also should have handled purchase independently of a good company, preferably relating to Food Industry.
Diploma or certification in Materials Management.

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Secretary and Front Office

Executive Assistant

Collecting key data, preparing and updating information dashboards

Maintaining Project Technical Analysis reports

Vendor development and vendor relations updates to President

Preparing MIS on Projects, as advised

Ongoing project tracking via PERT/Gantt Charts

Tracking Project Profitability Reports

Maintaining new projects progress reports

Maintaining updates on JV Partners

Preparing Agendae & Minutes of Board/SBU/JV/Consortium Meetings

Preparing business proposals and techno-commercial presentations

Maintaining details of tenders and tender/technical bids

Researching new opportunities, collaborations and competitor moves

Maintaining updates on pipeline projects

Maintaining JV Partners communication and scheduling meetings with President

Tracking Project Time and Cost Underruns/Overruns

Corresponding with JV Partners/Vendors/Contractors/Sub-Contractors/Govt.Departments as advised

Maintaining JV/Contractor/Sub-Contractor/Vendor agreements

Preparing and Updating MIS and Executive Summary of Businesses in India

Preparing documentation for new businesses/projects, their RFP, RFQ and RFIs.

Maintaining POA/Board Resolutions/Attorneys/MOUs/LOIs, etc.

Maintaining and updating P&L, BEP, ROIs, Topline/Bottomline, PAT, PBDIT in respect of Indian businesses

Maintaining and updating project viability reports

Maintaining management reports

Maintaining India profitability reports

Scheduling and managing President’s appointments/schedules

Front office Executive

 (Female only) with Command over M/S-office, excellent communication skill, Pleasant personality, highly mature & team player. Front desk management, maintenance of telephone lines & extensions, Booking of transportation/travel tickets/accommodations, Compilation /maintenance of attendance, Up-dating staff information, Issuing identity cards.